Certificate III in Individual Support (Ageing and Disability)
CHC33021
Certificate III in Individual Support (Ageing and Disability) (CHC33021) prepares you for a meaningful career providing care and assistance to people who require support due to ageing, disability, or other circumstances.
The Certificate III in Individual Support (Ageing and Disability) (CHC33021) prepares you for a meaningful career providing care and assistance to people who require support due to ageing, disability, or other circumstances.
This nationally recognised qualification teaches you how to deliver person-centred care that promotes dignity, independence, and quality of life. You’ll gain the practical knowledge and skills to support clients in their homes, community settings, or residential facilities, making a real difference in people’s daily lives.
Study online with AIPC and benefit from expert trainer guidance, flexible study options, and structured work placement opportunities designed to help you confidently enter the care industry.
You are able to gain entry to the Certificate III in Individual Support (Ageing and Disability) if you are over 18 years of age and have:
Completed Year 12, or
Completed a Certificate III qualification, or
Have at least 2 years of sufficient life experience (work or study) (If over 21 years of age)
Reduced Upfront (and enjoy a substantial discount).
Fortnightly Payment Plan (take advantage of our fortnightly payment plans)
Pay via Credit Card or Direct Debit
Our Student Support Centres are located in:
Brisbane
Sunshine Coast
Gold Coast & Northern Rivers
Sydney
Melbourne
Adelaide
Perth
Request Course Guide
By submitting this form, you agree to receive marketing emails from AIPC. You can opt out at any time.
Course Recognition
Why study our Certificate III in Individual Support (Ageing and Disability)
With our Certificate III in Individual Support (Ageing and Disability), you’ll develop the essential skills to provide safe, respectful, and compassionate support to clients across aged care, disability, and home care settings. You’ll learn how to communicate effectively, provide personal care, support wellbeing, and follow safe work practices — preparing you for an in-demand role within Australia’s growing care sector.
Australia's largest and fastest-growing industry
Sources: Statistics (accessed January 2026): Employment Growth, Employment Opportunities, Weekly Earnings
There has never been a better time for you to invest in your future career. The need for qualified employees supporting health and allied health professionals is greater than ever before. The Health Care and Social Assistance sector is predicted to be the fastest growth industry over the next 5 years. Working in the health sector is supremely rewarding. You will be supporting the delivery of health services to vulnerable patients who need care, support and assurance.
Course Outline
Develop effective communication skills for working with clients, families, and healthcare professionals in a range of community and care settings.
Learn to work respectfully and inclusively with individuals from varied cultural and social backgrounds, promoting equity and understanding.
Gain essential skills in infection prevention, hygiene, and safe work practices to protect clients and colleagues in healthcare environments.
Understand the legal and ethical responsibilities of working in health and community care, including privacy, duty of care, and professional boundaries.
Learn about the structure and function of the human body to identify normal health status and recognise changes that may indicate illness or injury.
Develop the knowledge and skills to maintain personal safety and prevent workplace hazards when providing direct care to clients.
Learn to deliver care and support based on each client’s unique needs, preferences, and goals, promoting their comfort and independence.
Gain the ability to encourage clients to make their own decisions, exercise their rights, and participate fully in their community.
Understand how to assist clients with physical, emotional, and social wellbeing while fostering independence in everyday activities.
Develop the skills to provide quality support to people living with disability, focusing on inclusion, empowerment, and person-centred approaches.
Learn to deliver safe and compassionate care to older people, supporting their health, comfort, and quality of life in aged care environments.
Understand how to support clients to build on their strengths and abilities, encouraging independence and self-confidence.
Learn to assist clients in engaging with their community, developing relationships, and participating in social and recreational activities.
Gain the skills to communicate and care effectively for people experiencing dementia, promoting comfort and dignity through person-centred care.
Learn how to provide compassionate care to clients with life-limiting conditions, supporting their physical, emotional, and spiritual needs.
* Units marked with an * require completion of a work placement (a minimum of 120 hours), where you can apply your learning in real-world care environments under supervision, gaining hands-on experience delivering individualised support in aged care, disability, or community settings.
At AIPC we have a payment method to suit every student. If you decide to pay for your course upfront you will enjoy a substantial discount, and you can concentrate on your studies without thinking about further payments.
If you would prefer to spread your payments, you can take advantage of our fortnightly payment plans over 26 fortnights.We always strive to keep tuition as affordable as possible, opening up quality education for everyone.
Reduced upfront payment | Fortnightly payment* |
|---|---|
$2,490 | $129 |
*Fortnightly payments can be made by Credit Card or Direct Debit.
For over 30 years AIPC has set the benchmark for service and support in education. We offer a complete external study support system that has been developed and refined over decades of research and continual student feedback.
As a student you have unlimited access to the Institute’s Toll Free 1300 Study Assistance Line. Our degree-qualified education advisers are available 9am and 5pm EST Monday to Friday to provide you with friendly academic support. Their focus is to support you throughout your studies so you can graduate in the time frame you set. This includes answering questions on assignment topics, personal coaching on assignment writing, and giving hints and tips on specific concepts. The Study Assistance Line is there whenever you feel you need a bit of extra guidance.
The structure of the Certificate III in Individual Support ensures you graduate with sufficient practical skill so you can apply your knowledge with confidence.
Apply your learning in real-world care environments under supervision, gaining hands-on experience delivering individualised support in aged care, disability, or community settings.
Work placement gives you the opportunity to put your skills into practice alongside experienced professionals, building the confidence and competence you need to transition smoothly into paid employment upon graduation.
The Institute website is an extremely helpful study resource. Via the website you can access the My.AIPC Student Portal which is your link to numerous study support and e-learning functions. You can:
Download electronic versions of your workbooks
Complete your activities and upload for marking
Contact an Online Education Adviser for study assistance
Access the Knowledge Base, a massive database of the most commonly asked academic questions, categorised for particular subjects, activities and concepts
See when seminars are available in your area
Plus much more.
The Institute has developed a comprehensive range of resources to help you expand your knowledge and practical skills throughout your studies and beyond.
The Institute also has a large reference list of books and resources for students who wish to broaden their reading. This list covers the areas of Counselling, Psychology, Sociology and Behavioural Science.
We have also developed a dedicated blog to complement your studies. At www.aipc.net.au/articles you'll find a plethora of articles covering a wide variety of counselling topics, as well as the latest information about what's happening in the industry — all in one place.
There are also numerous ways to connect with AIPC through social media, including Facebook, Instagram, and LinkedIn.
Frequently Asked Questions
An individual support worker assists older people and people with disability to manage daily activities, maintain independence and participate in their communities. That might mean showering and dressing a client in a residential facility or driving someone to their appointments and helping them shop. Person-centred care is the principle behind all of it, so you follow what your client wants for themselves instead of deciding for them. You’ll work in homes, community settings and residential facilities, talking with families and healthcare professionals about how each client is going.
Yes. You’ll complete a minimum of 120 hours in a real care environment, supporting clients under supervision at an average of 12 hours per week. You can do your placement in aged care, disability or community settings. You’ll also work on placement activities at home that count towards your assessment.
Across 16 units, you’ll learn to:
Communicate with clients, their families and the healthcare professionals around them
Provide personal care safely and responsibly
Support a client’s wellbeing and emotional needs
Help clients maintain independence in their daily routines
Follow safe work practices in a care environment
Work in a way that promotes each client’s dignity and quality of life
You’ll practise all of it during your 120 hours of placement, with an experienced worker supervising you.
Individual support covers both aged care and disability work, which is why this qualification carries the Ageing and Disability specialisation. Aged care focuses on older clients, usually in residential facilities or through home care services. Disability support focuses on people living with disability, at any age. The Ageing and Disability specialisations can help prepare you for roles across both areas.
Yes. If disability work is where you want to be, our Certificate IV in Disability Support develops skills relevant to more independent support work and coordinating or supervising others. This Certificate III is the entry requirement, so many people start here and move on to more advanced qualifications once they’ve got some work experience behind them. If working with older clients interests you more, study our Certificate IV in Ageing Support to move into more senior aged care roles.
You can also enrol in either the Certificate IV in Disability Support or the Certificate IV in Ageing Support qualifications at the same time as enrolling in the Certificate III in Individual Support and study two qualifications as one streamlined pathway. By enrolling together, you can save with a combined enrolment discount, lock in your future course at today’s price and avoid having to re-enrol later. If the same units are included in both qualifications, they’ll be credited towards your next course, reducing the number of units you need to complete and potentially shortening your overall study time. Our admissions team can talk you through the combined enrolment, credit transfers and costs.
Individual support can offer an accessible pathway into the care sector, including aged care, disability services, community organisations and home care. As you gain experience, you may have opportunities to work across different settings and develop skills in the areas that interest you most. You’re also free to move between those settings as your interests change and specialise in what you feel strongest about. The qualification opens the door to the rest of the care sector, since the Certificate IV in Disability Support and Certificate IV in Ageing Support both build directly on it.
AIPC offers the Certificate III in Individual Support (Ageing and Disability) fully online, so you can study it from anywhere in Australia as long as you have a reliable internet connection. Full-time study takes around 18 months to cover 16 units. Your 120 hours of placement are the part you’ll do in person, though you can arrange for it at a care service near where you live.
Request a Course Guide
Please complete this form and we will respond within 24 working hours.
By submitting this form, you agree to receive marketing emails from AIPC. You can opt out at any time.
21-day money-back guarantee.
If you're not satisfied we'll give you your money back.
Zero Risk
Your enrolment comes with a guarantee that empowers you to enrol risk-free. If, for any reason whatsoever you decide you do not want to proceed with your course within 21-day, we will give you a 100%, no questions asked, money back guarantee.
Related Courses
Certificate III Allied Health Assistance
Earn your Certificate III in Allied Health Assistance (HLT33021) to qualify working with allied health professionals in a range of roles. Enrol today to gain a nationally recognised certificate with our flexible online study options.
Certificate III in Health Administration
Gain the skills to provide administrative support in a range of health service settings, including medical practices, hospitals, and community health clinics.
Certificate III in Health Services Assistance
Earn your Certificate III in Health Services Assistance (HLT33115) to qualify for diverse roles assisting healthcare professionals in client care.